Shipping / Returns

Shipping and Returns:

SHIPPING

Most orders received before 2pm EST are shipped the same business day, orders placed after 2pm EST will be shipped the following business day.

We do not ship on Saturday and Sunday or Federal Holidays.

RETURNS

We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If your items were damaged in shipping, please email lineageneedles@gmail.com photographs of the damaged products and contents of the boxes (not just the packaging). We will replace the items (if possible) and pursue a claim on our end.

All sales are final, please be sure to double check your orders and shipping address before submitting.

EXCHANGES (IF APPLICABLE)

Exchanges are only available for defective or damaged items and are to be exchanged for the original purchased items (or refunded if no longer available).